Telecom — SOPs and Playbooks Versioning Management

Overview

The purpose of this DAG is to implement a robust versioning system for Standard Operating Procedures (SOPs) and playbooks within the telecom industry. It ensures that each modification made to these documents is meticulously documented and traceable, enhancing compliance and operational efficiency. The data sources for this pipeline include existing SOP and playbook repositories, user access logs, and version history databases. The ingestion pipeline begins with extracting the current versions f

The purpose of this DAG is to implement a robust versioning system for Standard Operating Procedures (SOPs) and playbooks within the telecom industry. It ensures that each modification made to these documents is meticulously documented and traceable, enhancing compliance and operational efficiency. The data sources for this pipeline include existing SOP and playbook repositories, user access logs, and version history databases. The ingestion pipeline begins with extracting the current versions from the repositories, followed by validating user access to ensure only authorized personnel can make changes. Processing steps involve archiving outdated versions, applying version control protocols, and generating new version identifiers. Quality controls are integrated at each step to verify that only approved versions are disseminated, preventing unauthorized changes. Outputs of this DAG include an updated repository of SOPs and playbooks, version history logs, and user access reports. Monitoring KPIs such as version approval timelines, user access frequency, and document retrieval rates are crucial for assessing the effectiveness of the versioning process. The business value lies in enhanced compliance, reduced operational risks, and improved accessibility to critical documents, ultimately supporting better decision-making in the telecom sector.

Part of the SOPs & Playbooks solution for the Telecom industry.

Use cases

• Ensures compliance with industry regulations and standards.
• Reduces risk of operational errors due to outdated documents.
• Enhances collaboration among teams with clear version tracking.
• Improves efficiency in document management processes.
• Facilitates quick access to validated SOPs and playbooks.