Cut Support Costs with AI Agents That Resolve, Not Just Respond

Customers ask in natural language, agents answer with citations and take actions in your CRM. Enterprise-grade source grounding, escalation logic, and full audit trail. ROI in the first month.

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  • 1
    Connect your knowledge base

    Agents plug into your CRM, ITSM, knowledge base, and help center — no migration required.

  • 2
    Resolve in natural language

    Customers and agents ask questions. AI agents answer with citations, take actions, and escalate cleanly when needed.

  • 3
    Govern and scale

    Source grounding, escalation logic, conversation logs, SLA tracking — enterprise-grade from day one.

Trusted by leading Innovators and Enterprises

Société GénéraleAXAAlstomADEOLeroy MerlinDecathlonAbbVieANSMAccentureOCTO TechnologyTheodoInevitableDriiveMeQualintraCleyropUpfundSociété GénéraleAXAAlstomADEOLeroy MerlinDecathlonAbbVieANSMAccentureOCTO TechnologyTheodoInevitableDriiveMeQualintraCleyropUpfund
Support team helping customers
How it works

Your customers just ask

Agents answer with citations, take actions in your CRM, and escalate when needed. No scripting required — your support team defines the rules and AI handles resolution at scale.

  • Natural language resolution with cited sources
  • Actions in CRM/ITSM — not just answers
  • Automatic escalation with full context handoff
Customer support professional
Built for enterprise

Every answer is grounded and auditable

Source verification, escalation logic, conversation logs, and SLA tracking. Your operations team gets full visibility without adding overhead.

  • Source grounding with citation verification
  • Escalation logic with SLA enforcement
  • Full conversation logs and audit trail

Cost

Deflect contacts and trim handle time; shift repetitive L1 to self‑service while controlling model/runtime costs. (AHT –10% scenario provided in the ROI model.)

Speed

Faster answers with citations and one‑click actions; reduced wait and resolution times.

Quality & Risk

Consistent tone, permission‑aware retrieval, full auditability (citations, logs), and clean escalation when needed.

From Manual Responses to AI-Powered Assistance

app.weeki.io/ai-assistants

app.weeki.io/ai-assistants
Click any node to explore

Business Cases & Client References

Real-world results.

Inevitable logo

AI-Powered Video Research Platform

Deeptech video – Autonomous research & video pipelines
21
Research steps orchestrated
Société Générale logo

AI Skills Assessment at Scale

Banking – AI skills ontology & assessment
Alstom logo

AI Architecture for Deliverable Automation

Rail industry – Document AI & deliverable automation
AXA Group logo

AI Technology Intelligence & Literature Review

Insurance – Technology intelligence & AI benchmarking
ADEO / Leroy Merlin logo

Due Diligence Data Automation

Retail & e-commerce – External data & due diligence
ADEO / Leroy Merlin logo

MLOps, GenAI & LLM Production

Retail – MLOps & GenAI Production
5
Priority models put into production
SketchNGo logo

AI-Powered Business Assistant

SaaS – AI-Powered Business Assistance
AbbVie logo

Pharmaceutical Sales Forecasting

Pharmaceutical – Sales forecasting & what-if scenarios
5
Model families benchmarked
AbbVie logo

Data & AI Platform Deployment on Palantir

Pharmaceutical – Data & AI platform on Palantir Foundry
Packitoo logo

Quote Pricing Optimization

Manufacturing – Pricing Optimization
-99% → +100%
Price range simulated (what-if)
AbbVie logo

AI Marketing Assets & Content Automation

Pharmaceutical – AI Marketing Assets Content Automation
Upfund logo

AI for Real Estate Market Intelligence

Real Estate – Data Science & R&D
Driiveme logo

Pricing & Data Valorization

Mobility & logistics – Pricing & machine learning
ANSM logo

Regulatory Document Monitoring

Pharmaceutical – GenAI Documentary & Intelligent Supervision
Qualintra logo

Employee Engagement & Explainable ML

HR Consulting – Engagement Scoring & Model Explainability
200
Engagement-score questions
Decathlon logo

Supply Chain Forecasting

Retail – Supply Chain Forecasting & R&D
Catholic University of Lille logo

Data Science & AI Teaching

Higher Education – Data Science & AI Teaching
NOE Medtech

Machine Learning for Clinical Literature Review

MedTech – Extraction, Selection and Analysis of Scientific Articles
Academic Research

Probabilistic Graphical Models

Academic Research – Cybersecurity & Probabilistic Modeling
Scalab/CRISTAL Lab logo

ML, Human Motion & Social Behavior

Research – Machine Learning Social Behavior

ROI Snapshot

Adjust the values to model your scenario

50kinteractions/mo
×
30%deflection
×
€4€/contact
=
€64.8k/ mogain
€0
Monthly gain
€0
Monthly cost
0.0×
ROI

How We Deliver

From your knowledge base to production-grade AI support in weeks

1

Map intents & rules

Top use cases, tone, and escalation paths.

2

Connect knowledge

Link portals, drives, and wikis with secure access.

3

Wire business actions

CRM, ITSM, and order systems for end-to-end resolution.

4

Evaluate & tune

Benchmark factuality, latency, and cost; iterate.

5

Go live & monitor

Track AHT, FCR, and deflection with audit-ready dashboards.

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Integrate any knowledge or data

PDFs, PPTX, CSVs, emails, DBs, SharePoint/Drive/Confluence, intranets, and bibliographic references (DOI/PMID)—all normalized into cards with sources, tags, lineage.

AI-readable by design

Entities & relations encoded so agents retrieve, reason & act accurately.

TaxonomyBuild classification structure
OntologyDefine relationships & entities
GovernanceEstablish rules & policies
UnifyConsolidate existing sources
TaxonomyBuild classification structure
OntologyDefine relationships & entities
GovernanceEstablish rules & policies
UnifyConsolidate existing sources

Start from scratch or consolidate

We can build your knowledge base from zero (taxonomy, ontology, governance) or unify what you already have.

Pricing & Delivery

Two steps to go live: we build it, then you run it.

1

Platform

Free

€0/month
Includes:
  • Up to 1 user
  • 1 workspace
  • Basic AI assistant
  • Community support
  • 1 GB storage
Recommended

Pro

€19/user/month
Includes:
  • Deploy AI assistants & chatbots
  • Contact center automation
  • Grounded answers with source citations
  • Multi-channel support (web, API, Slack)
  • 50 GB/user storage
  • Workflow automation
  • See credit pricing
Start now

Enterprise

On-premise: on request, contact us
On request
Includes:
  • Everything in Pro
  • Custom LLM routing & fine-tuning
  • Advanced governance & audit logs
  • Dedicated account manager
  • Data residency & SSO
  • 100+ GB/user storage
  • Platform Onboarding Bootcamp

Students go further with Weeki

1 user · monthly, no commitment · no AI credits included · students only

€7.99/month
2

Services

Deployment, training, and custom builds by our team.

Service Delivery

Starting from

€1,050/day (TJM)
Includes:
  • Conversation design & prompt engineering
  • Knowledge base curation & testing
  • Dedicated Weeki consultants
  • Weekly reporting & deliverables

SSO/Active Directory

RBAC

Citations & audit logs

end‑to‑end

EU data residency

Governed data dictionary

Enterprise scale

Millions of objects managed

Pilot in 2–6 weeks;

industrialization 6–10

Join a Mutual Action Plan with six milestones:

  1. 1Discovery & Personalized ROI Demo
  2. 2Technical & Security Workshop
  3. 3Commercial, Legal & Kick‑off