Cut Support Costs with AI Agents That Resolve, Not Just Respond

Customers ask in natural language, agents answer with citations and take actions in your CRM. Enterprise-grade source grounding, escalation logic, and full audit trail. ROI in the first month.

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  • 1
    Connect your knowledge base

    Agents plug into your CRM, ITSM, knowledge base, and help center — no migration required.

  • 2
    Resolve in natural language

    Customers and agents ask questions. AI agents answer with citations, take actions, and escalate cleanly when needed.

  • 3
    Govern and scale

    Source grounding, escalation logic, conversation logs, SLA tracking — enterprise-grade from day one.

Trusted by leading Innovators and Enterprises

DecathlonL'OréalAbbVieANSMQualintraDriiveMeUpfundSketchNGoRiskNLuccaLa BDDScalabOCTO TechnologyAccentureDecathlonL'OréalAbbVieANSMQualintraDriiveMeUpfundSketchNGoRiskNLuccaLa BDDScalabOCTO TechnologyAccenture
Support team helping customers
How it works

Your customers just ask

Agents answer with citations, take actions in your CRM, and escalate when needed. No scripting required — your support team defines the rules and AI handles resolution at scale.

  • Natural language resolution with cited sources
  • Actions in CRM/ITSM — not just answers
  • Automatic escalation with full context handoff
Customer support professional
Built for enterprise

Every answer is grounded and auditable

Source verification, escalation logic, conversation logs, and SLA tracking. Your operations team gets full visibility without adding overhead.

  • Source grounding with citation verification
  • Escalation logic with SLA enforcement
  • Full conversation logs and audit trail

Cost

Deflect contacts and trim handle time; shift repetitive L1 to self‑service while controlling model/runtime costs. (AHT –10% scenario provided in the ROI model.)

Speed

Faster answers with citations and one‑click actions; reduced wait and resolution times.

Quality & Risk

Consistent tone, permission‑aware retrieval, full auditability (citations, logs), and clean escalation when needed.

From Manual Responses to AI-Powered Assistance

app.weeki.io/ai-assistants

app.weeki.io/ai-assistants
Click any node to explore

Business Cases & Client References

Real-world results.

ADEO / Leroy Merlin logo

MLOps GenAI & LLM Production at Scale

Retail – MLOps & GenAI Production
5+
Models in Production
Packitoo

AI-Driven Pricing & Revenue Optimization

Manufacturing – Pricing Optimization
±100%
Price Range Simulation
Qualintra logo

Revolutionizing Employee Engagement with Explainable AI

HR Consulting – Engagement Scoring & Model Explainability
92%
Model Accuracy
AbbVie logo

AI-Powered Content Automation for Pharma Compliance

Pharmaceutical – AI Marketing Assets Content Automation
99.5%
Compliance Rate
ANSM logo

Next-Gen Document Surveillance in Health Regulation

Pharmaceutical – GenAI Documentary & Intelligent Supervision
95%
Detection Accuracy
Driiveme logo

Fueling Data-Driven Logistics with Predictive Analytics

Technology – Pricing Optimization
+35%
Data Reliability
Weeki.io logo

AI Knowledge Agent Platform for Organizational Acceleration

Deeptech – Knowledge Mapping & Open Science
100%
Knowledge Mapping
Decathlon logo

End-to-End Demand Forecasting for Global Retail

Retail – Supply Chain Forecasting & R&D
-40%
Stockouts Reduction
SketchNGo logo

Conversational AI Assistants for Business Growth

SaaS – AI-Powered Business Assistance
95%
Personalization Accuracy
Upfund logo

AI for Real Estate Market Intelligence

Real Estate – Data Science & R&D
RMSE < 0.1
Key Indicators Precision
Catholic University of Lille logo

Modern Data Science Education: Building Tomorrow's Leaders

Higher Education – Data Science & AI Teaching
95%
Student Satisfaction
Weeki.io logo

Open-Science Knowledge Visualization for Academia

EdTech/Research – Knowledge Management & RAG
-70%
Literature Review Time
NOE Medtech

Automated Literature Review in Medical Device Innovation

MedTech – Extraction, Selection and Analysis of Scientific Articles
-80%
Review Time
Academic Research

PhD Research: Bayesian Networks for Cybersecurity

Academic Research – Cybersecurity & Probabilistic Modeling
92%
Threat Detection Accuracy
Scalab/CRISTAL Lab logo

AI-Driven Analysis of Human Social Behavior

Research – Machine Learning Social Behavior
95%
Model Accuracy

Customers & Users

What our customers say

How Weeki helps teams ship faster and stay aligned.

DSM

Dr. Sophie Marchand

Director of Regulatory Affairs

"Regulatory document generation used to take our teams weeks. Weeki's agentic pipeline cut that by 70% while maintaining 99.5% compliance — our time-to-market accelerated overnight."

See our business cases
AD

Amélie Durand

CEO & Co-founder

"Our founders used to spend hours on business plans and SWOT analyses. Weeki's AI assistants automate 80% of that work — decisions that took days now take minutes, with better quality output."

See our business cases

ROI Snapshot

Adjust the values to model your scenario

50kinteractions/mo
×
30%deflection
×
€4€/contact
=
€64.8k/ mogain
€0
Monthly gain
€0
Monthly cost
0.0×
ROI

How We Deliver

From your knowledge base to production-grade AI support in weeks

1

Map intents & rules

Top use cases, tone, and escalation paths.

2

Connect knowledge

Link portals, drives, and wikis with secure access.

3

Wire business actions

CRM, ITSM, and order systems for end-to-end resolution.

4

Evaluate & tune

Benchmark factuality, latency, and cost; iterate.

5

Go live & monitor

Track AHT, FCR, and deflection with audit-ready dashboards.

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Integrate any knowledge or data

PDFs, PPTX, CSVs, emails, DBs, SharePoint/Drive/Confluence, intranets, and bibliographic references (DOI/PMID)—all normalized into cards with sources, tags, lineage.

AI-readable by design

Entities & relations encoded so agents retrieve, reason & act accurately.

TaxonomyBuild classification structure
OntologyDefine relationships & entities
GovernanceEstablish rules & policies
UnifyConsolidate existing sources
TaxonomyBuild classification structure
OntologyDefine relationships & entities
GovernanceEstablish rules & policies
UnifyConsolidate existing sources

Start from scratch or consolidate

We can build your knowledge base from zero (taxonomy, ontology, governance) or unify what you already have.

Pricing & Delivery

Two steps to go live: we build it, then you run it.

1

Choose your plan

Free

€0/month
Includes:
  • Up to 1 user
  • 1 workspace
  • Basic AI assistant
  • Community support
  • 1 GB storage
Recommended

Pro

€99/user/month

billed annually

or €129/mo billed monthly

Includes:
  • Deploy AI assistants & chatbots
  • Contact center automation
  • Grounded answers with source citations
  • Multi-channel support (web, API, Slack)
  • 50 GB/user storage
  • Workflow automation
  • See credit pricing
Start now

Enterprise

Also available On-Premise
On request
Includes:
  • Everything in Pro
  • Custom LLM routing & fine-tuning
  • Advanced governance & audit logs
  • Dedicated account manager
  • Data residency & SSO
  • 100+ GB/user storage
  • Platform Onboarding Bootcamp
2

Custom services

Our team can handle configuration, deployment, training, and custom builds — engage us whenever you need expertise, at any stage of your project.

Service Delivery

Starting from

€45k minimum
Includes:
  • Full assistant deployment
  • Conversation design & prompt engineering
  • Training & change management
  • Governance & audit bundle

SSO/Active Directory

RBAC

Citations & audit logs

end‑to‑end

EU data residency

Governed data dictionary

Enterprise scale

Millions of objects managed

Pilot in 2–6 weeks;

industrialization 6–10

Join a Mutual Action Plan with six milestones:

  1. 1Discovery & Personalized ROI Demo
  2. 2Technical & Security Workshop
  3. 3Commercial, Legal & Kick‑off